You can use our Observations endpoint to retrieve an observation for a specific charger within a specified time frame. (ISO8601).
Here’s a list of supported Observation Enumerations and what each of them means to help you troubleshoot your device's behaviour.
ChargerColorType | Name |
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1 | Black |
2 | Red |
3 | Blue |
4 | White |
5 | Anthracite |
OfflineChargingModeType | Name | Description |
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0 | Always | Always allow charging if offline. |
1 | IfWhitelisted | Only allow charging if token is allowed in the local token cache. |
2 | Never | Never allow charging if offline. |
OpMode | Name | Description |
---|
0 | Offline | Offline. |
1 | Disconnected | No car connected. |
2 | Awaiting Start | Car connected, charger is waiting for EV or load balancing. SuspendedEVSE. |
3 | Charging | Charging. |
4 | Completed | Car has paused/stopped charging. |
5 | Error | Error in charger. |
6 | Ready to Charge | Charger is waiting for car to take energy. SuspendedEV. |
7 | Awaiting Authentication | Charger is waiting for authentication. |
8 | De-authenticating | Charger is de-authenticating. |
OutputPhaseType | Name | Description |
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0 | UNASSIGNED | Unassigned |
10 | P1_T2_T3_TN | 1-phase (N+L1) |
11 | P1_T2_T3_IT | 1-phase (L1+L2) |
12 | P1_T2_T4_TN | 1-phase (N+L2) |
13 | P1_T2_T4_IT | 1-phase (L1+L3) |
14 | P1_T2_T5_TN | 1-phase (N+L3) |
15 | P1_T3_T4_IT | 1-phase (L2+L3) |
20 | P2_T2_T3_T4_TN | 2-phases on TN (N+L1, N+L2) |
21 | P2_T2_T4_T5_TN | 2-phases on TN (N+L2, N+L3) |
22 | P2_T2_T3_T4_IT | 2-phases on IT (L1+L2, L2+L3) |
30 | P3_T2_T3_T4_T5_TN | 3-phases (N+L1, N+L2, N+L3) |
PairingResultCode | Name |
---|
0 | Success |
1 | WrongAccountType |
2 | TooManyAttempts |
3 | AlreadyPairedWithPartner |
4 | IncorrectPIN |
5 | AlreadyPairedWithUser |
6 | NotPairedWithPartner |
7 | NotPairedWithUser |
Id | Name | Description |
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0 | Charger Fine | Charger is OK, use main charger status |
1 | Load balancing | Max circuit current too low, adjust power circuit up. |
2 | Load balancing | Max dynamic circuit current too low (Partner Load balancing) |
3 | Load balancing | Max dynamic offline fallback circuit current too low. |
4 | Load balancing | Circuit fuse too low. |
5 | Load balancing | Waiting in queue. |
6 | Load balancing | Waiting in fully charged queue (Assumes a connected EV uses delayed charging, EV Charging complete. |
7 | Error | Illegal grid type (Error - Fault in automatic grid type detection) |
8 | Error | Primary unit has not received current request from secondary unit (car) |
9 | Error | Master communication lost (Error) |
10 | Error | No current from Equalizer to low. |
11 | Error | No current, phase not connected. |
25 | Error | Current limited by circuit fuse. |
26 | Error | Current limited by circuit max current. |
27 | Error | Current limited by dynamic circuit current. |
28 | Error | Current limited by Equalizer. |
29 | Error | Current limited by circuit load balancing. |
30 | Error | Current limited by offline settings. |
50 | Load balancing circuit | Secondary unit not requesting current (No car connected) |
51 | Load balancing circuit | Max charger current too low. |
52 | Load balancing circuit | Max Dynamic charger current too low |
53 | Informational | Charger disabled. |
54 | Waiting | Pending scheduled charging |
55 | Waiting | Pending authorization |
56 | Error | Charger in error state. |
57 | Error | Erratic EV |
75 | Cable | Current limited by cable rating. |
76 | Schedule | Current limited by schedule. |
77 | Charger Limit | Current limited by charger max current. |
78 | Charger Limit | Current limited by dynamic charger current. |
79 | Car Limit | Current limited by car not charging. |
80 | Local Adjustment | Current limited by local adjustment, this can happen if a limit is set (lowered and then raised again). If this remains for a short while it's due to the current ramping up, If it stays it's due to the car. |
81 | Car Limit | Current limited by car. |
100 | UndefinedError | Undefined Error |
LED | Name | Description |
---|
0 | Charger Disabled | Charger is disabled. |
1-8 | Charger Updating | Charger is updating. |
9-15 | Charger Updating | Charger is updating. |
16-17 | Charger Faulty | Charger is faulty. |
18 | Standby Master | Standby Master. |
19 | Standby Secondary | Standby Secondary. |
20 | Secondary Unit Searching | Secondary unit searching for master. |
21 | Smart Mode (Not Charging) | Smart mode (Not charging). |
22 | Smart Mode (Charging) | Smart mode (Charging). |
23 | Normal Mode (Not Charging) | Normal mode (Not charging). |
24 | Normal Mode (Charging) | Normal mode (Charging). |
25 | Waiting for Authorization | Waiting for authorization. |
26 | Verifying with Backend | Verifying with backend. |
27 | Check Configuration | Check configuration (Backplate chip defect). |
29 | Pairing RFID Keys | Pairing RFID Keys. |
43-44 | Self Test Mode | Self test mode. |
PhaseMode | Name |
---|
0 | Ignore, no phase mode reported |
1 | Locked to 1-phase |
2 | Auto phase mode |
3 | Locked to 3-phase |
PilotMode | Name | Description |
---|
A | Car Disconnected | Car disconnected. |
B | Car Connected | Car connected. |
C | Car Charging | Car charging. |
D | Car Needs Ventilation | Car needs ventilation. |
F | Fault Detected | Fault detected (LED goes Red and charging stops). |
Reason | Value |
---|
Reboot | 20 |
Brownout | 12 |
LowPowerReset | 7 |
WindowWatchdogReset | 6 |
IndependentWindowWatchdogReset | 5 |
SoftwareReset | 4 |
BOR | 3 |
PinReset | 2 |
OptionByteLoaderReset | 1 |
FirewallReset | 0 |