Description

You can use our Observations endpoint to retrieve an observation for a specific charger within a specified time frame. (ISO8601).

Here’s a list of supported Observation Enumerations and what each of them means to help you troubleshoot your device's behaviour.

Charger Colour

ChargerColorType	Name
1	Black
2	Red
3	Blue
4	White
5	Anthracite

Offline Charging Mode (45)

OfflineChargingModeType	Name	Description
0	Always	Always allow charging if offline.
1	IfWhitelisted	Only allow charging if token is allowed in the local token cache.
2	Never	Never allow charging if offline.

Op Mode (109)

OpMode	Name	Description
0	Offline	Offline.
1	Disconnected	No car connected.
2	Awaiting Start	Car connected, charger is waiting for EV or load balancing. SuspendedEVSE.
3	Charging	Charging.
4	Completed	Car has paused/stopped charging.
5	Error	Error in charger.
6	Ready to Charge	Charger is waiting for car to take energy. SuspendedEV.
7	Awaiting Authentication	Charger is waiting for authentication.
8	De-authenticating	Charger is de-authenticating.

Output Phase (110)

OutputPhaseType	Name	Description
0	UNASSIGNED	Unassigned
10	P1_T2_T3_TN	1-phase (N+L1)
11	P1_T2_T3_IT	1-phase (L1+L2)
12	P1_T2_T4_TN	1-phase (N+L2)
13	P1_T2_T4_IT	1-phase (L1+L3)
14	P1_T2_T5_TN	1-phase (N+L3)
15	P1_T3_T4_IT	1-phase (L2+L3)
20	P2_T2_T3_T4_TN	2-phases on TN (N+L1, N+L2)
21	P2_T2_T4_T5_TN	2-phases on TN (N+L2, N+L3)
22	P2_T2_T3_T4_IT	2-phases on IT (L1+L2, L2+L3)
30	P3_T2_T3_T4_T5_TN	3-phases (N+L1, N+L2, N+L3)

Pairing Result Code

PairingResultCode	Name
0	Success
1	WrongAccountType
2	TooManyAttempts
3	AlreadyPairedWithPartner
4	IncorrectPIN
5	AlreadyPairedWithUser
6	NotPairedWithPartner
7	NotPairedWithUser

ReasonForNoCurrent (96)

Id	Name	Description
0	Charger Fine	Charger is OK, use main charger status
1	Load balancing	Max circuit current too low, adjust power circuit up.
2	Load balancing	Max dynamic circuit current too low (Partner Load balancing)
3	Load balancing	Max dynamic offline fallback circuit current too low.
4	Load balancing	Circuit fuse too low.
5	Load balancing	Waiting in queue.
6	Load balancing	Waiting in fully charged queue (Assumes a connected EV uses delayed charging, EV Charging complete.
7	Error	Illegal grid type (Error - Fault in automatic grid type detection)
8	Error	Primary unit has not received current request from secondary unit (car)
9	Error	Master communication lost (Error)
10	Error	No current from Equalizer to low.
11	Error	No current, phase not connected.
25	Error	Current limited by circuit fuse.
26	Error	Current limited by circuit max current.
27	Error	Current limited by dynamic circuit current.
28	Error	Current limited by Equalizer.
29	Error	Current limited by circuit load balancing.
30	Error	Current limited by offline settings.
50	Load balancing circuit	Secondary unit not requesting current (No car connected)
51	Load balancing circuit	Max charger current too low.
52	Load balancing circuit	Max Dynamic charger current too low
53	Informational	Charger disabled.
54	Waiting	Pending scheduled charging
55	Waiting	Pending authorization
56	Error	Charger in error state.
57	Error	Erratic EV
75	Cable	Current limited by cable rating.
76	Schedule	Current limited by schedule.
77	Charger Limit	Current limited by charger max current.
78	Charger Limit	Current limited by dynamic charger current.
79	Car Limit	Current limited by car not charging.
80	Local Adjustment	Current limited by local adjustment, this can happen if a limit is set (lowered and then raised again). If this remains for a short while it's due to the current ramping up, If it stays it's due to the car.
81	Car Limit	Current limited by car.
100	UndefinedError	Undefined Error

LED Mode (46)

LED	Name	Description
0	Charger Disabled	Charger is disabled.
1-8	Charger Updating	Charger is updating.
9-15	Charger Updating	Charger is updating.
16-17	Charger Faulty	Charger is faulty.
18	Standby Master	Standby Master.
19	Standby Secondary	Standby Secondary.
20	Secondary Unit Searching	Secondary unit searching for master.
21	Smart Mode (Not Charging)	Smart mode (Not charging).
22	Smart Mode (Charging)	Smart mode (Charging).
23	Normal Mode (Not Charging)	Normal mode (Not charging).
24	Normal Mode (Charging)	Normal mode (Charging).
25	Waiting for Authorization	Waiting for authorization.
26	Verifying with Backend	Verifying with backend.
27	Check Configuration	Check configuration (Backplate chip defect).
29	Pairing RFID Keys	Pairing RFID Keys.
43-44	Self Test Mode	Self test mode.

PhaseMode (38)

PhaseMode	Name
0	Ignore, no phase mode reported
1	Locked to 1-phase
2	Auto phase mode
3	Locked to 3-phase

PilotMode (100)

PilotMode	Name	Description
A	Car Disconnected	Car disconnected.
B	Car Connected	Car connected.
C	Car Charging	Car charging.
D	Car Needs Ventilation	Car needs ventilation.
F	Fault Detected	Fault detected (LED goes Red and charging stops).

RebootReason (89)

Value	Reason
20	Reboot
7	LowPowerReset
6	WindowWatchdogReset
5	IndependentWindowWatchdogReset
4	SoftwareReset
3	BOR
2	PinReset
1	OptionByteLoaderReset
0	FirewallReset

detectedPowerGridType (21)

Value	detectedPowerGridType
1	TN3Phase
2	TN2PhasePin234
3	TN1Phase
4	IT3Phase
5	IT1Phase
30	WarningTN2PhasePin235
31	WarningTN1PhaseNeutralOnPin3
32	WARNING_IT_3_PHASE_GND_FAULT
33	WARNING_IT_1_PHASE_GND_FAULT
34	WARNING_IT_3_PHASE_GND_FAULT_L3
35	WARNING_IT_1_PHASE_GND_FAULT_L3
36	WARNING_TN_2_PHASE_PIN_2_3_4
37	WARNING_TN_3_PHASE_GND_FAULT
38	WARNING_TN_2_PHASE_GND_FAULT
50	ErrorNoValidPowerGridFound
51	ErrorTN400VNeutralOnWrongPin
52	ErrorITGroundConnectedToPin2Or3